Questions and answers

Draft for review. Answers will be finalised before launch.

Do I need an account to order?

No. You can check out as a guest. If you create an account, you can track orders, reorder easily and get 10% off your first order once your email is verified.

How much is delivery?

£4.50, or free when the items in your basket come to £25 or more after discounts.

What does “personally tried” mean?

Every product we sell has been used in our own home before we stock it. If we wouldn’t keep using it, we don’t sell it.

Can I use a discount code on sale items?

Yes, but you get whichever discount is bigger, the sale price or the code, not both.

Anything else? Contact us.